Integration of Artificial Intelligence with Robotic Process Automation: Advances, Challenges, and Future Directions

Abstract

The integration of the Artificial Intelligence (AI) and Robotic Process Automation (RPA) is transforming industries by enabling intelligent automation beyond rule-based processes. This paper explores the evolution of AI-powered RPA, highlighting its uses in a variety of industries, including healthcare, smart cities, finance, and software development. By analysing recent advancements, we identify how AI enhances RPA by incorporating cognitive abilities like machine learning, predictive analytics, and natural language processing. The study further investigates hybrid intelligence systems that integrate human expertise with AI-driven automation for complex problem-solving. Through a comprehensive literature review, this study provides insights into the future of intelligent automation and offers strategic organizational recommendations looking to optimize the AI-RPA implementations.